Editing Ecommerce Dashboard (section)

== FAQ ==

'''Q1: Which ecommerce platforms can be integrated with the Ecommerce Dashboard?'''
- A1: The dashboard integrates with BigCommerce, Shopify, WooCommerce, and Square, along with third-party deep data integrations.

'''Q2: What metrics can I track in the Ecommerce Dashboard?'''
- A2: You can track metrics such as total marketing revenue, cart abandonment rate, conversion rate, repeat purchase rate, average open rate, and average click rate.

'''Q3: How do I activate abandoned cart automation?'''
- A3: In the '''Recommendations for You''' section of the dashboard, click on the call-to-action button related to the abandoned cart.

'''Q4: How is revenue calculated in the Ecommerce Dashboard?'''
- A4: Revenue is calculated based on orders synced into your ActiveCampaign account, which must come from contacts who engaged with your emails prior to making a purchase.

'''Q5: Can I get recommendations for improving my ecommerce store performance?'''
- A5: Yes, the '''Recommendations for You''' section offers suggestions tailored to improve customer engagement and increase sales.

'''Q6: What should I do if I notice a significant drop in conversion rates?'''
- A6: Review the '''Customer Journey''' section to identify where potential customers are dropping off and adjust your marketing and product strategies accordingly.

'''Q7: Is the Ecommerce Dashboard available to all ActiveCampaign users?'''
- A7: No, this feature is available only for Plus, Pro, and Enterprise plan types and for accounts created on or before July 23, 2025.
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