Editing Change Availability Status (section)

== FAQ ==
1. **Can I set different availability statuses for different days?**
   - No, the current setup does not allow for different availability statuses on different days; business hours apply uniformly for the selected hours.

2. **What happens if I don’t set a status?**
   - If no status is set, the chat widget will default to the last configured state; this could lead to potential confusion for customers.

3. **Is there a mobile version for changing availability?**
   - Yes, you can adjust your availability status using ActiveCampaign’s mobile app.

4. **Can customers see when I am offline?**
   - Yes, if you use the '''Only When an Agent is Online''' or '''Set Business Hours''' option, customers will see an offline indicator when you are unavailable.

5. **How can I test my availability status?**
   - You can log in from a different browser or incognito mode to see how your status appears to customers.

6. **Is there a way to receive notifications when customers are trying to chat with me?**
   - Currently, there are no specific notifications; ensure that your widget is set to appear during business hours for optimal customer interaction.

By following this article, you will effectively change your availability status in ActiveCampaign’s Conversations feature, thus enhancing customer interactions and satisfaction.
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