Editing Attach files (section)

== FAQ ==

'''Q1: Can I attach multiple files to a 1:1 email?'''  
A1: Yes, you can choose multiple files to link within the same email by following the process outlined in the instructions above.

'''Q2: Are the files physically attached to the email?'''  
A2: No, files are included as downloadable links, and once clicked, the files will download onto the recipient's computer.

'''Q3: Is the file stored on ActiveCampaign after sending?'''  
A3: If you check the option to save the uploaded file to the record, it will be stored; otherwise, it will only exist in the email link.

'''Q4: What if my email is not sending?'''  
A4: Ensure your email account is connected properly and check for any issues with the internet connection.

'''Q5: Can I trigger automations based on the file download?'''  
A5: Yes, you can use the “File is downloaded” trigger to initiate automation workflows when the file link is clicked.

'''Q6: Do I need a specific plan to use this feature?'''  
A6: Yes, attaching files to 1:1 emails is available for users with Plus, Professional, or Enterprise plans.

'''Q7: How can I learn more about file attachments?'''  
A7: For additional information, refer to the specific articles linked in the ActiveCampaign support documentation.

By following these guidelines and best practices, you’ll be able to efficiently utilize the file attachment feature in ActiveCampaign for effective communication with your contacts.
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