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=== FAQ === '''Q1: What is Apple Mail Privacy Protection?''' A: Apple Mail Privacy Protection is a privacy feature that prevents tracking by masking a user’s IP address and logging an open for every email received. '''Q2: How can I identify contacts affected by Apple MPP?''' A: You can identify these contacts by exporting two versions of your Unique Open report from ActiveCampaign—one with the Apple Privacy filter enabled and one with it disabled. '''Q3: Why can’t I segment contacts based on MPP opens using Advanced Search?''' A: ActiveCampaign does not currently provide functionality for segmenting contacts with Apple Mail Privacy Protection opens through the Advanced Search or Segment Builder. '''Q4: What should I do if my open rates are lower than expected?''' A: Consider that MPP may be influencing your open rates. Compare reports with and without the Apple Privacy filter to better understand this effect. '''Q5: Is this feature available in all ActiveCampaign plans?''' A: Yes, the ability to identify contacts with Apple Mail Privacy Protection opens is available for all ActiveCampaign plans including Starter, Plus, Pro, and Enterprise. '''Q6: How does MPP impact my email marketing strategy?''' A: MPP can lead to inflated open rates due to the way it tracks email opens. Understanding its impact can help you adjust your engagement metrics. '''Q7: Where can I learn more about Apple Mail Privacy Protection?''' A: For further information, you can learn more about Apple MPP from the ActiveCampaign documentation [https://help.activecampaign.com/hc/en-us/articles/4406572859282]. This concludes our guide on identifying contacts which have Apple Mail Privacy Protection opens and how it can affect your email campaign reporting. ```
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