Editing Use AI in 1:1 emails (section)

==FAQ==

1. **What is the difference between 1:1 emails and automation emails in ActiveCampaign?**
   - 1:1 emails are personalized messages sent to individual contacts, while automation emails are triggered by predefined actions in your marketing automation workflow.

2. **Is the AI feature available for all ActiveCampaign plans?**
   - The AI feature in 1:1 emails is available for users on the Plus, Professional, and Enterprise plans.

3. **Do I need to use a specific template when using AI?**
   - No specific template is required. You can use AI in any 1:1 email.

4. **How can I access the AI feature in ActiveCampaign?**
   - You need to connect your email to ActiveCampaign, after which you can access the AI feature via the AI icon in supported areas.

5. **What types of prompts work best with AI?**
   - Detailed, specific prompts tend to yield the best results. For example, instead of saying "thank you," elaborate on the context or reasons behind the gratitude.

6. **Can I use AI for group emails or campaigns?**
   - This article focuses on 1:1 emails. For campaigns, refer to documentation on using AI with the Email Designer.

7. **What should I do if the AI does not meet my expectations?**
   - You can provide feedback by modifying the suggestions or entering a new prompt for improved results.

For additional resources, check out articles related to using AI in different contexts within ActiveCampaign to maximize your email marketing strategy.
```