Editing Unsubscribe from SMS (section)

=== FAQ ===

'''Q1: What happens if a contact replies "STOP" to my SMS message?'''  
A1: The contact will be unsubscribed from all SMS messages, and will skip over any future SMS actions in your automations.

'''Q2: Can contacts unsubscribe from SMS in other ways?'''  
A2: The only method for unsubscribing is by replying "STOP" to an SMS message.

'''Q3: Can I manually unsubscribe a contact from receiving SMS messages?'''  
A3: No, contacts can only unsubscribe themselves by replying "STOP."

'''Q4: How can a contact re-subscribe to my SMS messages?'''  
A4: They can re-subscribe by replying with "START," "YES," or "UNSTOP" to any SMS message.

'''Q5: Will unsubscribing from SMS affect email subscriptions?'''  
A5: No, unsubscribing from SMS does not automatically unsubscribe contacts from your email lists.

'''Q6: Are there any reporting features for unsubscribed contacts?'''  
A6: Unfortunately, there is no way to track which contacts have unsubscribed from your SMS messages directly in the system.

'''Q7: How can I ensure I comply with SMS marketing regulations?'''  
A7: Always provide an opt-out option in your SMS messages and ensure you respect contacts' preferences for communication.

For more detailed guidelines on SMS messaging practices, refer to ActiveCampaign's comprehensive SMS documentation. 

This concludes the overview of unsubscribing contacts from SMS messages in ActiveCampaign. Ensure to follow best practices and keep compliance top of mind for effective communication with your contacts. 
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