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=== Troubleshooting === Since Social Data (ERJA) is automatically enabled for the Enterprise plan, issues related to accessing this feature are rare. However, if you encounter any discrepancies in the social data: - Ensure that the contact in question has publicly accessible profiles on the connected social media platforms. - Wait for a few moments, as there may be a lag in data pulling from external sources. - If the data still appears incorrect or is missing, consider reaching out to ActiveCampaign support for further assistance.
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