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=== Troubleshooting section === If you encounter issues with SMS messaging in ActiveCampaign, consider the following troubleshooting steps: * Check for valid consent: Ensure that all recipients have explicitly opted in for SMS communications. * Verify Sender Name settings: Make sure your '''Sender Name''' is configured correctly in the **Addresses** section of your account settings. * Review message content: Ensure that your messages comply with SMS requirements (e.g., including opt-out information). * Monitor delivery reports: Use any reporting features to track delivery issues or errors.
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