Editing Question step (section)

== FAQ ==

=== Q1: Can I save the responses to my contact records? ===
A1: No, answers from the '''Question Step''' are not saved to contact records. To retain information, use the '''Contact update''' step following the question.

=== Q2: Are there limits on how many questions I can add? ===
A2: There is no stringent limit on the number of question steps; however, best practice suggests keeping conversations concise to maintain engagement.

=== Q3: Can I use images or files as answers? ===
A3: Yes, specific answer types allow contacts to submit images or files as part of their responses.

=== Q4: What happens to invalid responses? ===
A4: Invalid responses trigger the defined '''answer validation message''' to guide the user to respond correctly.

=== Q5: What should I do if my messages fail to send? ===
A5: Use the toggle to set up alternative flows or messages if a question fails to send, which can guide the contact through different support options.

=== Q6: Can I utilize external data for question options? ===
A6: Yes, by using the '''Use a variable as a data source for options?''' toggle, you can pull dynamic content from external sources.

=== Q7: Are response formats customizable? ===
A7: Yes, each answer type can be customized with specific options according to the information you wish to gather.

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