Editing If/Else (section)

=== Troubleshooting Section ===
If your '''If/Else''' statement does not function as intended, consider the following troubleshooting steps:

1. **Campaign Naming Conflicts**: Ensure that you do not have two campaigns with the same name in your account. This often leads to confusion on which campaign the automation is referencing.
2. **Campaign ID Tracking**: Remember that the '''If/Else''' statement evaluates actions based on a unique '''Campaign ID'''. If a contact has previously opened the email associated with that ID, they will always meet the criteria for the conditional path.
3. **Review Automation Triggers**: If you're using related triggers (like '''Opens/Reads''' or '''Clicks a link in an email'''), ensure they are set up accurately to reflect the intended paths.