Editing Getting started with the API (section)

=== Troubleshooting the API ===

If you encounter script errors, missing data, or any issues that restrict your ability to utilize the API, you should reach out to our Customer Experience Team for assistance. When you contact support, please provide the following details:

* Full API request URL (including all parameters)
* For POST requests, include your POST data
* The expected response/action you anticipated
* The actual response you received from the server and any actions that were performed

While our team will endeavor to assist you, resolving API issues can be complex since we can't directly observe what is happening in your application or server environment. 

For general questions about specific API methods or issues with data retrieval, we recommend posting in our user forum. This public documentation enables others to contribute their insights, enhancing the knowledge base for all users. If you require further help, consider engaging with a certified consultant.