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Facebook Custom Audience: "permissions error"
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=== FAQ === '''Q1: What is a Facebook Custom Audience?''' A1: A Facebook Custom Audience allows businesses to target their ads specifically to users who have previously interacted with them, enhancing the effectiveness of marketing campaigns. '''Q2: Why am I seeing the "permissions error"?''' A2: This error occurs because your Facebook account does not have sufficient permissions to create a Custom Audience. You need to adjust your account settings accordingly. '''Q3: How do I adjust permissions in Facebook?''' A3: Instructions for adjusting permissions can be found in the Facebook Help documentation, specifically at the link: [Add People to Your Ad Account](https://www.facebook.com/business/help/442224595808649). '''Q4: Can I create a Custom Audience without the right permissions?''' A4: No, you must have the necessary permissions in Facebook to successfully create a Custom Audience in ActiveCampaign. '''Q5: What should I do if I still experience issues after adjusting permissions?''' A5: If issues persist, verify that permissions were correctly updated and consult Facebook's Help Center for additional troubleshooting support. '''Q6: Is this feature available on all ActiveCampaign plans?''' A6: The ability to create Facebook Custom Audiences is available on the Plus, Pro, and Enterprise plans of ActiveCampaign. '''Q7: Can I manage who has access to my Facebook ad account?''' A7: Yes, you can manage access to your Facebook ad account settings by modifying user roles and permissions within Business Settings on Facebook. By following this guide, you should be equipped to handle the "permissions error" when working with Facebook Custom Audiences in ActiveCampaign. For further assistance, ensure you refer to the relevant sections of the ActiveCampaign documentation or seek help from Facebook's support resources. ```
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