Editing Converting leads to contacts (section)

=== FAQ ===

'''Q1: What happens to the lead after conversion?'''  
A1: The lead is transformed into a contact and retains all relevant data, along with additional marketing information from ActiveCampaign.

'''Q2: Can I convert multiple leads to contacts at once?'''  
A2: Salesforce typically does not support bulk lead conversions directly, so you will need to convert them individually.

'''Q3: What if the contact's data is not transferring correctly?'''  
A3: Check the integration settings between Salesforce and ActiveCampaign to ensure that they are properly configured.

'''Q4: Is there a limit to how many leads can be converted?'''  
A4: There is generally no limit to converting leads, but ensure that your ActiveCampaign account can support the contacts being created.

'''Q5: Will the marketing history be accessible in ActiveCampaign after conversion?'''  
A5: Yes, the marketing activities history from Salesforce is included in the contact profile created in ActiveCampaign.

'''Q6: How can I manage contacts after conversion?'''  
A6: Once the lead is converted, you can manage the contact in ActiveCampaign by using the various tools available for segmentation, tagging, and engagement tracking.

'''Q7: Do I need to take any action to maintain the integration?'''  
A7: Regularly check integration settings and update them as necessary to prevent data sync issues between Salesforce and ActiveCampaign.

By utilizing the converting leads to contacts feature effectively, businesses can enhance their relationship management and marketing strategies, ultimately leading to improved customer satisfaction and retention.
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