Editing Control which contacts enter an automation (section)

== FAQ ==

'''Q1: What is a segment in ActiveCampaign?'''  
A1: A segment is a defined group of contacts that share specific criteria. Segments can be used to control which contacts enter an automation.

'''Q2: Can I modify an existing segmentation?'''  
A2: Yes, you can easily modify existing segments by accessing the segment builder through the trigger settings in your automation.

'''Q3: How do behavior-based conditions work?'''  
A3: Behavior-based conditions allow you to include or exclude contacts based on their previous actions, such as emails opened or pages visited.

'''Q4: Can segments overlap?'''  
A4: Yes, segments can overlap, meaning a contact may belong to multiple segments simultaneously based on their behaviors and attributes.

'''Q5: Is it possible to automate segment updates?'''  
A5: ActiveCampaign automatically updates segments based on the rules you set; contacts will be added or removed as their attributes change.

'''Q6: Do individual contacts need to meet all conditions in a segment to enter automation?'''  
A6: Yes, contacts must meet all specified conditions in the segment to enter the automation successfully.

'''Q7: What happens if a contact no longer meets a segment's criteria after entering an automation?'''  
A7: If a contact no longer meets the criteria of the segment, they will not be taken out of the automation immediately but may not receive subsequent messages triggered by further conditions.

This comprehensive guide should provide you with all the necessary information to effectively manage which contacts enter your automations in ActiveCampaign. By utilizing segments wisely, you can enhance your email marketing strategy and achieve your campaign goals.
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