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== Troubleshooting == While Aggregate Performance Reporting is designed for ease of use, users may encounter issues. Here are some common troubleshooting tips: - **Data Not Loading**: If you experience delays in data loading, try refreshing the browser or checking your internet connection. - **Metrics Appear Inaccurate**: If you believe your metrics are incorrect, double-check the filters applied to ensure you are viewing the right segments of data. - **Access Issues**: Ensure you are on an eligible plan (Plus, Professional, or Enterprise) with the SMS Marketing add-on activated.
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