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ActiveCampaign components and fields
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== FAQ == === 1. What plans support the ActiveCampaign components and fields? === Only the **Enterprise** plan supports this feature. === 2. Can I use the ActiveCampaign components on Person Accounts? === No, CX Components are not available on Person Accounts or Opportunities. === 3. What is the maximum number of recent activities displayed in the CXA Activities box? === The box displays up to 20 recent CXA activities. === 4. How can I make the ActiveCampaign fields read-only in Salesforce? === You can make the fields read-only by checking the '''Read-Only''' option after clicking the '''wrench icon''' in the field settings. === 5. Do I need to create labels in ActiveCampaign for campaigns or automations? === Yes, you need to label any campaigns or automations that you wish to use with the CX Automation component with the label '**Salesforce**'. === 6. Where do I find the ActiveCampaign field IDs and statuses? === These fields need to be added to the **Record Details** component of the Salesforce page layouts for both leads and contacts. === 7. How does the Salesforce integration enhance interaction management? === The integration facilitates the management and tracking of marketing automation activities directly from the Salesforce interface, providing seamless access to lead and contact engagement data. ```
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