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=== Frequently Asked Questions (FAQ) === '''Q1: What are SMS quiet hours?''' A1: SMS quiet hours are designated times during which marketers should refrain from sending SMS messages to avoid disturbing customers, typically mandated by local laws. '''Q2: How do I configure my SMS quiet hours in ActiveCampaign?''' A2: Go to the '''SMS''' section, click on '''Sending options''', set your preferred quiet hours using the dropdowns, and then click '''Save'''. '''Q3: What are the default quiet hours for the United States?''' A3: The default quiet hours are set from 6:45 PM to 11 AM EST. '''Q4: Can I set different quiet hours for different countries in ActiveCampaign?''' A4: No, you cannot have separate sets of quiet hours for different countries; the adjustments apply per geographic location based on EST, GMT, or AEST. '''Q5: Why should I avoid sending SMS during quiet hours?''' A5: Sending SMS during quiet hours can lead to increased unsubscribe rates, complaints, and potentially violate local SMS regulations. '''Q6: Can I opt out of quiet hour restrictions in ActiveCampaign?''' A6: Yes, you can opt out of quiet hour restrictions, but be cautious as non-compliance can result in severe penalties. '''Q7: What happens if I schedule a message to send during quiet hours?''' A7: ActiveCampaign will display a warning indicating that the scheduled message violates quiet hour regulations, encouraging you to send it later. For further information on this topic or related matters, be sure to check ActiveCampaign’s documentation or consult with your legal advisor for legal considerations regarding SMS marketing. ```
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