Editing Troubleshooting email tracking for the ActiveCampaign Chrome Extension (section)

=== Analyzing Open Counts ===
1. Monitor the open counts of tracked emails. If an unusually high number of opens is recorded, it could be due to:
   - The recipient forwarding the email to others.
   - The email being routed through multiple Google servers, inflating the read count.
   - The email being processed multiple times by the recipient’s email server.

2. If no opens are recorded for your emails, consider the following factors:
   - The recipient may have set their email to format all incoming messages as plain text, which prevents tracking.
   - If the recipient’s email client filters out images, the tracking pixel will not be loaded.
   - The recipient’s settings might prevent automatic image downloads, thereby hindering tracking capabilities.

If issues persist, or you have any concerns that are not addressed here, don't hesitate to contact our '''Customer Experience Team''' for further assistance.