Editing Refund Policy (section)

=== Common use cases with examples ===

ActiveCampaign's '''Refund Policy''' primarily applies to scenarios where users are uncertain about their decision to pay for services. Here are a couple of common situations:

- **New Users**: A new user might sign up for a membership expecting to try out features but realizes they don’t fit their needs. Since the policy states no refunds, the user is encouraged to use the '''Free Trial''' rather than committing immediately.
- **Business Transition**: A business may undergo changes and choose to stop using ActiveCampaign. Understanding that their subscription payment is non-refundable helps them manage their financial expectations and plan accordingly.