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== Supported Field Mapping Combinations == The following table outlines the supported field mapping combinations between Salesforce and ActiveCampaign. It is crucial to ensure that only the listed combinations are used for effective data synchronization. {| class="wikitable" |- ! Salesforce Field Type !! ActiveCampaign Field Type |- | Checkbox || '''Check Box(es)''' * Option Value can be set to "true" (all lowercase) and leave other values blank |- | Currency || '''Currency''' (to maintain proper decimal placement), '''Text input''', or '''Hidden''' |- | Date || '''Date''' |- | Email || '''Text input''' |- | Text || '''Text input''', '''Dropdown''', '''Hidden''' |- | Number || '''Text input''', '''Dropdown''', '''Hidden''' |- | Percent || '''Text input''', '''Hidden''' |- | Picklist || '''Text input''', '''Dropdown''', '''Hidden''' |- | Picklist (multi-select) || '''List box''' |- | Phone Number || '''Text input''', '''Hidden''' |- | URL || '''Text input''', '''Dropdown''', '''Hidden''' |} === Important Considerations for Formula Fields === When working with formula fields in Salesforce, keep in mind the following key points: - Formula field types support a one-way sync. When mapped to ActiveCampaign, changes in ActiveCampaign will not update the formula field in Salesforce. - Updates to a formula field in Salesforce will not trigger a sync. To initiate a sync, it is recommended to make a small change in the Salesforce record for the contact or lead. - Formula fields cannot be mapped to the '''Last Name''', '''Email''', or '''Account Name''' fields in ActiveCampaign. - Boolean formula fields are limited to syncing with '''Check Box''' fields in ActiveCampaign. - Date formula fields can be mapped only to date or text fields within ActiveCampaign. - Ensure to set check box fields in ActiveCampaign to a value of true (all lowercase) or leave them blank.
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