Editing Direct 1:1 (section)

=== Send a direct 1:1 email from a contact record ===
# Click '''Contacts''' on the left menu.
# Locate the contact you wish to email.
# Click the contact's name to open their record.
# Open the email composer. To do so, you can take any one of the following three actions:
## Click the Action button dropdown at the top right, then click '''Send an email'''.
## Click the contact’s email address under the contact’s name at the top left.
## Go to the General Details section of the contact record and click the contact’s email address.
## Click the '''Emails''' tab at the bottom of the Contact record and click '''Send an email'''.
# The email composer will load with the "To" email address as the contact’s email.
# The "From" email address is set for you by default and will show your connected email address. You can switch the "From" email address to any email address connected to deals. If your email account is not connected, your ActiveCampaign account email address will be shown here.
# Optional: Set a Cc and/or a Bcc (connected email accounts only). To set up this option:
## Click either Cc or Bcc.
## Type the email address into the field provided.
# Type the subject line into the subject line field.
# Type the message into the message field.

While creating your message, you can also:
* Format and Style your message.
* Include a Saved Response.
* Use personalization.
* Use AI.

When finished, click the '''Send''' button to send the email to your contact.