Editing Contact Profiles (section)

=== Can I email contacts created from the Capture form? ===

While contact records are created when visitors submit the Capture Form, they are not considered opted-in contacts and are not added to any email marketing lists. This is because they have not explicitly provided their consent to receive marketing communications from you.

If you wish to invite the contact to subscribe to your list, you can supply a link to your online subscription form to them via chat or add them to an automation that sends a follow-up email and includes a link to your subscription form. Note that this follow-up should be treated as a transactional email and should only relate to the discussion you had with your contact.