Editing API (section)

=== Troubleshooting the API for Developers ===
If you are receiving script errors, missing data, or anything prohibiting you from fully using the API, please contact our Customer Experience Team and provide the following information:
* Full API request URL (including all parameters)
* If it's a POST request, your POST data
* The expected response/action
* The actual response received from the server and action performed (if any)

While we'll do our best to help you troubleshoot your API issues, this can provide certain challenges. This is because we can't see what is happening with your application, script, or environment. 

If you have a more general question (such as how a specific API method works or why a specific API is not returning data), we recommend posting the issue in our user forum, where it is documented publicly. This way, other users can help, share their own experiences, and help future users learn from past experiences.

If you need assistance configuring something using the API, we recommend working with one of our certified consultants or posting in our community forum.