Editing View ecommerce order information during a conversation (section)

== Best Practices and Tips ==
1. **Train agents**: Ensure that your support agents are familiar with how to interpret and utilize the order information displayed during conversations. This can significantly improve the quality of support provided.
2. **Promote personalized interactions**: Encourage your agents to use the ecommerce information to tailor their responses based on the customer’s past purchases.
3. **Monitor customer interactions**: Keep track of how frequently customers interact, as this can help your team identify return customers and consider loyalty programs.