Editing Site Messages (section)

=== Testing your site messages ===

In general, we recommend testing your site tracking and site messages before adding contacts to your automation. To test these two items, follow the steps below:

1. Submit a test contact to an ActiveCampaign form. This will allow us to apply a tracking cookie to that contact. Note that the page they redirect to once the form is submitted must have site tracking code installed.
2. Visit the page in which you will have the site message display. Then, go to the contact profile page for your test contact to see if the page visit was logged. It should appear under the “Recent Activities” stream. If not, double check to see if the correct domain was whitelisted and that site tracking code was installed on your site.
3. Add your test contact to the automation. You can add them directly from their contact profile page by clicking the “Add” button located in the Automations row, then clicking the checkbox next to the name of the automation containing your site messages.

If your automation has any wait steps that precede the "Send a site message" step, you can skip them.

Once you reach the “Send a Site Message” step, navigate to the page containing your site message. If it appears, you’re all set! If not, check out the troubleshooting steps above. If you still cannot see the issue, contact our Customer Experience Team and one of our specialists can assist you.