Editing Engagement Management Tool (section)

== Unsubscribe All Contacts Who Have Never Engaged ==
The "Unsubscribe all unengaged contacts" option will search the chosen list for:
* Contacts who were sent at least one campaign or automation email.
* The most recent date a contact(s) engaged (opened/clicked) with a sent campaign or automation email.

A contact will remain subscribed to the chosen list if they meet any of the following conditions:
* They were not sent a campaign or automation email.
* They engaged with a sent campaign or automation email.

A contact will be unsubscribed from the selected list if they were sent a campaign or automation email and did not engage with it.

=== Steps to Use This Option ===
# Click '''Contacts''' > '''Lists''' on the left menu.
# Locate the list you wish to clean, then click the down caret for that list. The down caret is located next to the "Import Contacts" button for your list.
# Click the '''Engagement management''' option located in the dropdown.
# Click '''View Cleanup Options''' for the list you wish to clean.
# A modal window will open. Click the “Unsubscribe all unengaged contacts” option.
# Type the tag to apply to contacts who will be unsubscribed into the field provided. (Required)
# Click the “Remove unengaged contacts” button.

A confirmation message will appear on the Engagement Management page in your account and unengaged contacts will be unsubscribed from the selected list. You can safely navigate away from this page.