Editing Data refresh in custom reports (section)

== Troubleshooting ==

While data refresh in custom reports is generally reliable, users may encounter some challenges. Here are some common issues and suggested solutions:

- **Data Not Updating**: If you notice that your data hasn't updated post the scheduled refresh, double-check your time zone settings in your account. Data refresh times are sensitive to the configured time zones.
- **Graphical Representation Not Changing**: If the visual elements of your reports don’t reflect the most recent data after refresh, try refreshing the page or logging out and back in.
- **Data Discrepancies**: Should you find discrepancies in the data after a refresh, check the report filters and parameters to ensure you are analyzing the intended data sets.

In case these issues persist, contacting ActiveCampaign support may provide additional assistance.