Editing Conversations email (section)

== Common Use Cases with Examples ==

ActiveCampaign Conversations email can be effectively used in various scenarios:

* **Customer Support**: Use Conversations to handle customer inquiries efficiently. For instance, when a customer emails support, the conversation is captured in your Conversations inbox, allowing agents to reply and provide assistance.
* **Lead Follow-Up**: After an initial chat, a business can send a follow-up email using the Conversations inbox, keeping the dialogue open with potential clients.
* **Feedback Collection**: You can create forms using ActiveCampaign that post submissions directly to your Conversations inbox, helping to streamline feedback collection processes.