Editing Conversations (section)

=== Best Practices and Tips ===
- **Regularly Monitor Capacity**: Make sure to assess the number of '''Conversations''' seats regularly based on your team's size and workload. This helps ensure that all team members can manage customer inquiries without delay.
- **Train Team Members**: Ensure that team members who will be using the '''Conversations''' feature are adequately trained. Familiarity with this feature can significantly enhance efficiency.
- **Utilize Conversation History**: Encourage team members to review past conversations to provide context when assisting customers. This minimizes redundancy and improves the customer experience.