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Contact did not receive automation email
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== Troubleshooting == If a contact still does not receive an automation email after following the initial checks: - Revisit the automation to ensure all steps are correctly set up. - Confirm the sending domain and email settings are properly configured. - Check if any recent changes to the automation could have affected triggers. - Ensure that the contact is not on an exclusion list that would prevent them from receiving emails. - If unresolved after these steps, submit a ticket to the [[Customer Experience Team]] for further investigation.
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