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== Best Practices and Tips == - **Set Clear Business Hours**: Ensure that your business hours are clearly defined to avoid confusion for customers. - **Test the Flow**: Prior to going live, conduct tests of the chatbot flow to ensure that it correctly follows the conditional logic set for working hours. - **Use Friendly Messaging**: Consider adding friendly automated messages for outside business hours, informing customers when they can expect a response. - **Monitor Interactions**: Keep track of conversation metrics and adjust working hours based on peak interaction times to optimize customer service.
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