Editing Troubleshooting connected email accounts (section)

=== Issue 1: Unable to Connect Your Email Account ===
1. **Verify Your Password**:
   - Ensure that the password you are using is correct. If you are uncertain, reset your password through your email provider.

2. **Check for Two-Factor Authentication**:
   - If you have enabled two-factor authentication, you may need to disable it or generate an application-specific password to complete the connection. 

3. **Port Configuration**:
   - Confirm that you are using the correct ports:
     - For SMTP (sending mail): Use ports 587 or 465.
     - For IMAP (receiving mail): Use port 993.

4. **Email Provider Compatibility**:
   - Some email providers do not support IMAP. Contact your email provider to confirm if this is the case.

5. **Login with Branded Account Name**:
   - If you are using a CNAME to mask your account name, ensure you log in with the branded account name to complete the email synchronization.