Editing Set hours and availability for Conversations chat (section)

==== How to make live chat available during business hours ====

You can also set up your web chat widget to function solely during your designated business hours. This helps agents prioritize their responses and informs contacts when they can receive assistance.

To set your business hours:

# Click the '''Set your business hours''' option under **Display Rules**.
# Use the drop-down menu to select the desired time zone for your business hours.
# Use the other drop-down menus to choose the specific days and times you want your web chat to be active.
# Click the '''Save''' button.

You also have the option to choose whether to display the chat widget outside of business hours. If you want the chat widget to remain visible even when you are closed, check the option to '''show the web chat widget as offline'''. If you prefer to hide the widget outside of business hours, simply uncheck that option.