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How to locate replies to your SMS messages
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=== SMS Messages Sent from an Automation === To view replies from SMS messages sent as part of an automation: # Click '''Reports''' on the left menu. # Click '''Automations''' > '''All Automations'''. Or alternatively: # Click '''Automations''' on the left menu. # Click '''All Automations'''. Once on the '''All Automations''' page, follow these steps to view the replies: # Locate the automation containing your SMS block and click the ellipsis for that automation. # A modal window will open; click the '''Automation Overview''' option. # The Automation Overview report will load. Scroll down to find the '''SMS Message''' table. # Click on the SMS message for which you would like to view replies. # A modal window will appear. Click the '''SMS Replies''' option. The '''SMS Replies''' report page will load, displaying replies from your contacts.
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