Editing Conversation tab (section)

== Configuration Options and Settings ==
The '''Conversation tab''' offers various configuration options that cater to enhancing communication efficiency:

* **Conversation Tags**: You can assign tags to conversations for better organization. To add or remove a tag, simply use the dropdown menu or click the "X" next to an existing tag.
* **Assigned to**: The “Assigned to” section allows you to manage the agent assigned to the conversation. You can add or remove assignees as needed by using the '''+''' icon or clicking the "X".
* **Previous Conversations**: This section tracks the history of interactions with each contact and shows details like assignee, date, and tags.
* **Inbox Actions**: This feature allows you to automate actions and integrate with external platforms through API. To access it, use the gear icon in the '''Conversation tab'''.