Editing Connect your Shopify store to ActiveCampaign (section)

=== Configuration Options and Settings ===
Once your Shopify store is connected, you can manage the following settings:

==== Configure Abandoned Cart Settings ====
Through '''Abandoned Cart Settings''', you can determine how long ActiveCampaign should wait after a contact abandons their cart before triggering an automation. You can choose from the following options:
* 1 hour (recommended)
* 6 hours
* 10 hours
* 24 hours

==== Perform Data Syncs ====
The integration allows for historical and real-time data synchronization. The following data will sync to your ActiveCampaign account:
* All contacts and their orders from your Shopify store.
* Contacts who have not placed any orders.
* Orders from existing ActiveCampaign contacts.
* The entire product catalog from your Shopify store.

Additionally, all synced historical data will not trigger any automations using the '''Makes a purchase''' automation trigger.

There are two types of syncs you can perform:
* '''Run a manual Sync''': This syncs information missed since the last sync date.
* '''Run a historical Sync''': Allows you to sync data from the beginning of your ecommerce store. It’s advisable to use this during low-volume periods for larger businesses.

==== Reconnect Your Shopify Integration ====
If you face issues, you can reconnect your integration to reauthenticate your Shopify store. To do this:
# Navigate to '''Settings > Integrations''' in your ActiveCampaign account.
# Click the '''Shopify''' integration.
# Click the '''Manage''' button and then select '''Reconnect'''.

==== Delete Integration ====
If you no longer use the integration, you can delete it. However, this should be the last resort after troubleshooting. To delete:
# Go to the '''Settings > Integrations''' page.
# Click the '''Manage''' button for Shopify.
# Finally, click the '''Delete integration''' option.

**Note**: Once deleted, future orders and customer data will not sync, although previously synced data will remain accessible.