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=== Configuration Options and Settings === The integration setup involves mapping Zendesk Support object fields to existing fields in ActiveCampaign, such as '''Contact''', '''Deal''', '''Account''', and private '''Custom Object''' fields. Before initiating the setup, ensure you have corresponding fields created in your ActiveCampaign account. * **Required Fields:** At least the email address must be mapped from Zendesk Support to ActiveCampaign. * **Mapping Options:** You can map further fields for standard objects like Contacts, Deals, and Accounts. * If mapping to Deals, Accounts, or private Custom Objects, a relationship will be established between the records based on your mappings. * **Tags:** Each contact synced through this integration will automatically have the tag '''zendesk-support-integration''' added to their records.
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