Editing ActiveCampaign for Salesforce Health Dashboard (section)

== Configuration Options and Features ==

The ActiveCampaign for Salesforce Health Dashboard is structured around several key components that provide essential insights into the integration:

=== Sync Status Component ===

The '''Sync Status''' component offers a detailed view of all inbound and outbound syncs performed through the ActiveCampaign Salesforce integration. The key information displayed includes:

* '''Sync Date''': The timestamp of when the sync was initiated.
* '''Sync Object''': Indicates whether the sync involves a '''Contact''' or a '''Lead'''.
* '''Sync Type''': Specifies if the sync was '''Outbound''' (from ActiveCampaign to Salesforce) or '''Inbound''' (from Salesforce to ActiveCampaign).
* '''Sync Status''': Shows the outcome of each sync: Successful, Partial Success, or Failed.
* '''Successfully Synced''': Count of contacts or leads that were synced without any errors.
* '''Failed to Sync''': Total number of contacts or leads that encountered errors during the sync process.
* '''Skipped''': Represents the number of contacts or leads that were not synched due to not meeting the established sync rules.
* '''Total Records''': The cumulative number of contacts or leads that were attempted to sync.

=== API Usage Component ===

The '''API Usage''' component provides a visual representation of the API calls made by ActiveCampaign to your Salesforce organization. It displays:

* The top bar shows the number of API calls that ActiveCampaign has made within the designated 24-hour period and the remaining available calls.
* The bottom bar reflects the total number of API calls made to Salesforce over the entire account's lifetime, as well as the remaining API calls available.

This component is particularly beneficial for users managing multiple applications that interact with Salesforce APIs.

=== CXA Component Use ===

The '''CXA Component Use''' graph tracks how frequently Sales Representatives utilize ActiveCampaign CXA components within Salesforce over a 30-day period. This includes actions like '''Send one-time email''' and '''Enter into automation'''. Only successful events (such as completed email sends or automation entries) are represented in this graph, providing insights into the effectiveness of the integration.