Editing Zendesk Support Integration Update (section)

== Step-by-Step Instructions ==

Once you have established the connection between Zendesk Support and ActiveCampaign, you can begin mapping your critical data. Follow these steps to effectively use the integration:

1. **Connect Your Accounts**: Ensure that both your '''Zendesk''' and '''ActiveCampaign''' accounts are linked as described above.
2. **Access the Integration Settings**:
   - Navigate to the '''Integrations''' section in your ActiveCampaign account.
   - Select the '''Zendesk Support''' integration from the list.
3. **Setup Data Mapping**:
   - Within the integration settings, locate the option to configure data mapping.
   - Here, you will be able to map information from Zendesk tickets, including fields related to '''deals''', '''accounts''', and '''private custom objects'''.
4. **Test the Integration**:
   - After mapping your data, it's recommended to test the setup by creating a new ticket in Zendesk and checking that the data is correctly reflected in ActiveCampaign.
5. **Utilize Mapped Data**:
   - Use the information gathered from the integration to enhance your marketing automation, customer segmentation, and engagement strategies.