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WhatsApp Messaging flows
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=== Step-by-Step Instructions to Create a Messaging Flow === Creating an effective Messaging Flow involves several steps. Hereβs how to do it: # From your ActiveCampaign account, click on '''WhatsApp''' > '''Messaging Flows''' in the left-hand menu. # Click the '''+ New Messaging Flow''' button. # On the next page, provide a memorable name for your new flow. # Click on '''Advanced Options''' and toggle to enable webhooks for your messaging flow. This option allows you to receive webhooks when a contact enters or completes a messaging flow. # Configure your trigger: * Choose a '''trigger type''': Options include '''Inbound Message''', '''Outbound Message''', or '''Marketing''' with Meta Click 2 WhatsApp Ads. * Define when the trigger will activate. The available options will vary based on the selected trigger type. * Click '''Next'''. # The flow canvas will load, showing your chosen trigger at the top of the workflow. The '''step library''' will also be displayed. Click on the step you want to implement, then click '''Add'''. # The '''step editor''' will pop up in the top-right corner of the screen. Follow the guidelines to configure the step correctly. # Continue adding steps by clicking the node that appears when you hover over the workflow on your canvas. # To ensure everything is functioning as expected, click '''Test''' to evaluate your flow before going live. # When you are satisfied, click '''Publish''' to activate your flow. Once published, contacts that meet the specified trigger conditions can start entering your workflow.
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