Editing WhatsApp Messaging Flows “Menu” step (section)

== Step-by-Step Instructions ==
Once you've accessed the '''Menu''' step modal, follow these detailed instructions to configure your menu:

1. **Step Name**: Click the pencil icon and provide a name for your step. It is recommended to select unique and descriptive names for clarity.
  
2. **Message Composition**: Enter the message that will be displayed when contacts reach this step in your flow. You can personalize your message by clicking the '''lightning''' button to include contact, account, deal fields, or custom variables specific to WhatsApp messaging.

3. **Response Options Presentation**: Decide how your answer options will appear. You have several formats to choose from:
   * **Buttons** – Interactive buttons that showcase up to three options, each with a 20-character limit.
   * **List of options** – Dropdown options where you can have up to ten titles, each limited to 20 characters. Additionally, you can include a description for each option with a maximum of 65 characters.
   * **Emojis** – Options represented as a text-based list using number emojis (e.g., 1️⃣, 2️⃣, 3️⃣).
   * **Numbers** – Options displayed as an ordered, text-based numerical list (e.g., 1, 2, 3).

4. **Creating Response Options**: Enter the options you want contacts to select in the provided field. 
   * To add more options, click the '''+ Add option''' button.
   * To remove an option, click the '''X'''.

5. **Fallback Message**: Provide a fallback message that appears if the user's response does not match any available options. This is a required field where you might include instructions, such as “Please select one of the options above” or “Select an option to proceed”.

6. **Optional Settings**: Enable additional functionalities by toggling the options below:
   * '''Go to another step if the user doesn’t answer correctly''' – Specify the number of incorrect attempts allowed before directing the user down a different path.
   * '''Go to another step if the user doesn’t respond within a certain time limit''' – Set a maximum wait time before proceeding to the next step, useful for sending reminders or adding agents to conversations.
   * '''Do something if the message fails to send?''' – Activate this to define further steps if the message fails to deliver.