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SMS Reply Trigger & Trigger Specific Conditions
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== Step-by-Step Instructions == Here is how to set up the SMS Reply Trigger and configure its specific conditions: 1. **Navigate to Automations**: In your ActiveCampaign dashboard, click on the **Automations** tab to view existing automations or create a new one. 2. **Create or Edit an Automation**: Click on **Create an Automation** or select an existing automation you want to modify. 3. **Add a Trigger**: Click on **Add Trigger** to specify a new triggering event. 4. **Select SMS Reply Trigger**: In the list of triggers, choose the '''SMS Reply Trigger''' from the available options. 5. **Choose SMS Message**: You can select any SMS message or a specific SMS message that will act as the basis for the trigger. 6. **Configure Trigger-Specific Conditions**: Set conditions based on the content of the reply messages. This allows you to segment your audience according to specific keywords or phrases that contacts might use in their replies. 7. **Set Frequency**: Decide whether this trigger should activate '''Once''' or '''Multiple Times''', depending on how you want to manage repeated engagements with the same contact. 8. **Enable Segmentation**: Ensure that segmentation for the trigger is enabled directly from the trigger configuration modal. 9. **Save Changes**: Once all configurations are complete, click on **Save** to apply the new trigger settings to your automation.
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