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SMS HELP and INFO keyword support
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=== Step-by-Step Instructions === Here are the steps on how to effectively implement and utilize the '''SMS HELP and INFO keyword support''' in your communications: 1. **Purchase the SMS Add-on**: Ensure that your ActiveCampaign plan includes the SMS feature by purchasing the '''SMS add-on'''. 2. **Send SMS Messages**: When communicating with your contacts via SMS, consider informing them that they can reply with either '''HELP''' or '''INFO''' if they need assistance. 3. **Receive Responses**: If a contact replies with either of these keywords, an automated message will be sent to them providing basic assistance. 4. **Standard Default Reply**: The default reply sent to those who use the keywords will be: βReply STOP to unsubscribe. Msg&Data Rates May Apply.β This message not only complies with regulatory requirements but also gives users an easy way to opt-out of future messages.
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