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=== Step-by-step instructions === If you are unable to edit your campaign, please follow these steps: 1. **Verify the Campaign Editor Version**: - Check if you are using the Classic Designer. This older version may have limitations that prevent editing. 2. **Switch to the Email Designer**: - If you are using the Classic Designer, create a new campaign in the '''Email Designer''' (launched in 2022). Here's how: - Click on the option to create a '''New Campaign'''. - In the ''Choose a Template Type'' modal, select the '''Email Designer''' option.  3. **Create or Edit Campaign**: - Once in the Email Designer, you can begin creating your campaign. If you already have a template saved, you should be able to edit it without any issues. 4. **Contact Support if Needed**: - If switching to the Email Designer does not resolve the issue, contact the Customer Experience Team for assistance.
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