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== Step-by-Step Instructions == Hereβs how the integration handles the Email Opt-Out process based on specific events in ActiveCampaign: 1. **Subscription Event**: - When a contact subscribes to any list in ActiveCampaign, the integration will uncheck the '''Email Opt Out''' checkbox in Salesforce after the sync runs. - This indicates that the contact is now actively receiving emails. 2. **Unsubscribe Event**: - If a contact unsubscribes from all lists they were part of in ActiveCampaign, the sync will check the '''Email Opt Out''' box in Salesforce. - Consequently, this marks the contact as no longer receiving communications via email. 3. **Bounce Event**: - In case of a hard bounce event following an email sent from ActiveCampaign, the integration will automatically check the '''Email Opt Out''' box in Salesforce. - This means that the contact will be removed from any active email communications. These automations serve to continuously update the communication status of contacts seamlessly across both platforms.
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