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Deals message: Contact Unavailable
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=== Step-by-Step Instructions === 1. **Log in** to your ActiveCampaign account. 2. From the main dashboard, **navigate** to the '''Deals''' section by selecting it from the main menu. 3. In the '''Deals''' view, **locate** the specific deal record you wish to examine. 4. Upon opening the deal, observe the message "Contact Unavailable" if it appears. This situation can arise due to either of two primary reasons: - You lack the necessary permissions to view the contact. - The contact has been deleted from the system. ### Understanding Permissions If you are restricted from accessing certain contacts, it may be due to your user role settings within the account. ActiveCampaign allows for robust permission configurations ensuring that sensitive data is protected.
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