Editing Conversations Chatbot Automation (section)

=== Step-by-Step Instructions ===
The setup and customization of the '''Chatbot Automation''' can be broken down into the following key components:

==== Changing the Trigger ====
To modify the trigger for your '''Chatbot Automation''', follow these steps:
# Click the block labeled '''Trigger''' at the top of the automation.
# A '''Select Trigger''' modal will appear. Choose the preferred trigger to initiate the automation.

It is important to remember that you can only choose one trigger, which can either be:
* **Visitor clicks the chat widget**: Begins the automation when a site visitor interacts with the chat.
* **Visitor sends first message**: Initiates the workflow when the visitor sends their first message.

==== Adding Actions ====
You can include up to 100 actions in your '''Chatbot Automation''' workflow. To add actions:
# Click the node (+) where you want to insert the action.
# A '''Select a Block''' modal will appear. You can choose from the following available actions:
* **Text Block**: Create a message for site visitors.
* **Question Block**: Collect information and guide conversations based on visitor responses.
* **Form Block**: Request personal details from visitors via a web chat form.
* **Enter an Automation**: Enroll visitors into another automation after collecting their email address.

To configure each action, simply follow the prompts within each block to populate the fields and save your changes.

==== Editing Actions ====
You can modify any existing action in the '''Chatbot Automation''' by clicking on the respective block. Here is how to update specific block types:
* **Text Block**: Update the displayed message by typing in the '''Text''' field. Save your changes by clicking the '''Save''' button.
* **Question Block**: Adjust the question being asked, the data saving options, and any branching logic according to visitor responses.
* **Form Block**: Change the fields displayed, make them required, or disable the web chat composer until the form is submitted.

==== Removing Actions ====
To delete an action from your '''Chatbot Automation''':
# Hover over the action you wish to remove and click the '''Delete''' button.
# Confirm the deletion by clicking the '''Delete Block''' button in the modal.

==== Turning Off the Chatbot Automation ====
If you need to deactivate the '''Chatbot Automation''', simply toggle the switch to the off position. When off, the toggle will appear red and display an "X". To re-enable it, toggle back to the on position.