Editing
Conditional step
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=== Step-by-Step Instructions === 1. **Creating or Editing a Messaging Flow**: - To edit an existing flow, locate the desired flow, click on it, and select the '''Update''' option. Then, navigate to the '''Steps''' section. - For creating a new flow, a modal window will automatically appear in the Flow builder. 2. **Adding the Conditional Step**: - In the Flow builder, click on a node denoted by the '''(+)''' symbol where you wish to insert the '''Conditional''' step. - A modal window appears. Choose the '''Conditional''' option and click the '''Add''' button. 3. **Configuring the Conditional Step**: - In the newly opened '''Add step''' modal: - Click the first '''pencil icon''' to assign a short and descriptive name to your step. - Click the second '''pencil icon''' to name your path. This could be something straightforward like "Yes." - Define the conditions that a contact must meet to proceed down the "Yes" path. If multiple conditions are necessary, click the '''+ Add condition''' button. Note that if you have multiple conditions, the contact needs to fulfill all of them simultaneously to follow through on the "Yes" path. - Optionally, you can add alternative paths by clicking the '''Add path''' option. This allows you to set conditions for contacts to follow an alternate route. You can create as many additional paths as necessary. - If the contact does not meet any defined conditions, they will automatically be directed to the steps in the '''Else''' path.
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