Editing Automations and account downgrade FAQs (section)

=== Step-by-Step Instructions ===

# **Understanding Automation Deactivation**
When you downgrade your account:
- Automations will become deactivated if they have triggers or actions that your new plan does not support.
- Deactivated automations are placed in a separate section at the top of the '''Automations Overview''' page.

# **Fixing Deactivated Automations**
To restore functionality to your deactivated automations:
1. Identify flagged triggers or actions that have been marked as unsupported.
2. Remove or replace these flagged triggers or actions.
3. Click the '''Active''' button to reactivate the automation.

If an automation lacks any valid triggers, you will need to add a new trigger to allow contacts to enter the automation. 

Additionally, you can manually add contacts to your automation using the '''Bulk Editor''' if needed. For detailed instructions on adding contacts, refer to our specific guide on how to use the Bulk Editor.

# **Actions for Contacts in Flagged Actions**
In instances of flagged actions, particularly those set to '''Jump To''' with a ''Wait until the conditions are met'' configuration, contacts will remain in this action until the automation is activated again. Deleting the flagged action will allow contacts to proceed to the next actions in the automation.

# **Impact of Changing Your Plan**
If you switch to a different plan:
- ActiveCampaign will re-evaluate your automations to determine which components may now be valid or invalid based on the new plan features.
- Note that automations previously marked deactivated due to a downgrade will not be automatically reactivated.