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== Configuration Options and Settings == When using the AI Prompt Block, you have several configuration options to customize its functionality for your specific needs: - **Analyze and Categorize Data**: This option allows the AI to detect sentiment and analyze customer behavior. You can classify customer feedback as positive, neutral, or negative and trigger appropriate follow-ups based on this categorization. - **Real-time Personalization**: Here, you can generate contextual responses tailored to customer inquiries or interactions, enhancing their experience and engagement. - **Instant Translations**: Automatically detect the customer’s language and engage in their preferred language. This capability supports seamless communication across different locales. These options help ensure that your communications remain relevant, timely, and personalized.
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